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Haris Ali Khan

Hi, I'm a

I lead cross-functional engineering teams, drive large-scale platform development, and deliver resilient systems that support thousands of active users.

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Haris Ali Khan
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Haris Ali Khan

Technical Lead

hakhan88@gmail.com +60 11 513 83687 Kuala Lumpur, Malaysia linkedin.com/in/hariskhan1988 github.com/hakhan88
Get to Know Me

About Me

I'm a Kuala Lumpur-based Technical Lead with a decade of experience building banking, telco, and SaaS platforms for organizations such as TDCX, Future Lab, and Theta Service Partner. I thrive on mentoring engineers, guiding architecture decisions, and ensuring the software we ship is resilient and observable.

At TDCX, I serve as Assistant Technical Development Manager, where I coordinate three engineering squads, run sprint rituals, and oversee service-level reliability. I focus on automation—such as zero-downtime deployments, CI/CD audits, and API performance tuning—to keep teams moving quickly without sacrificing stability.

Previously, I led the migration of Future Lab’s mentorship platform to a microservices-based MERN stack, drove 80% faster releases by modernizing CI/CD for Theta Service Partner, and shipped large-scale UI component libraries and loan origination systems for banking clients.

Outside of work, I enjoy simplifying complex workflows, experimenting with automation ideas, and staying sharp with strategy games.

Specialization Technical Leadership & Full-Stack Engineering
Experience Level Technical Lead (10+ years)
Education Bachelor of Science (Bioinformatics), University of Malaya
Languages English
View Resume

Skills

Front-end Development

HTML / CSS

95%
Expert level knowledge of semantic HTML5 and modern CSS3 techniques

JavaScript

95%
Strong proficiency in ES6+, DOM manipulation, and modern frameworks

VueJS

80%
Experience with Vue composition API, reactive state management (Vuex / Pinia), and modular component architecture

ReactJS

80%
Experience with React hooks, state management, and component architecture

Back-end Development

PHP (Laravel)

90%
Server-side development with Laravel and REST APIs

SQL (MySQL, MSSQL, PostgreSQL)

90%
Database design, optimization, and complex queries

DevOps / Infrastructure

AWS

85%
Experience with AWS infrastructure provisioning, cloud services integration, and deployment automation

Docker

85%
Experience with containerization using Docker for environment consistency, microservices deployment, and local development

Git

80%
Experience with Git for version control, collaborative development, and branching strategies in team-based workflows

Linux / Ubuntu

80%
Experience with Linux-based server administration, shell scripting, and environment configuration on Ubuntu systems

Resume

Professional Summary

Technical Lead with 10+ years guiding engineering teams across fintech, telco, and SaaS products. I specialize in leading microservice initiatives, standing up CI/CD pipelines, and reducing delivery risk through automation, observability, and tight feedback loops with stakeholders.

Contact Information

  • Kuala Lumpur, Malaysia
  • hakhan88@gmail.com
  • +60 11 513 83687
  • linkedin.com/in/hariskhan1988
  • github.com/hakhan88

Technical Skills

Angular / React / Next.js 95%
Node.js / PHP / Ruby on Rails 90%
GitLab CI/CD & Automation 90%
AWS (Elastic Beanstalk, EC2, Lightsail) 85%
Unit Testing & SonarQube 85%

Professional Experience

Technical Development Manager

Jan 2023 - Present

TDCX — Kuala Lumpur, MY

  • Define project requirements, sprint schedules, and release plans in partnership with QA and stakeholders to meet service-level agreements.
  • Mentor and delegate work across 14 engineers and three squads, ensuring sprint goals are met with consistent code quality.
  • Identify risks early and create contingency plans that mitigate product and technical issues before they impact customers.
  • Institutionalized zero-downtime deployments and automated code reviews, reducing release regressions by more than 80%.
  • Optimized API queries and infrastructure, improving system performance by 35% and cutting response times by up to 40%.
  • Lead operations reviews, training, and technical improvement sessions to maintain platform reliability and availability.

Tech Lead

Nov 2021 - Dec 2022

Future Lab — Kuala Lumpur, MY

  • Led engineers to architect a scalable online mentorship platform built on microservices to support global users.
  • Migrated thousands of active users from the monolith to a MERN-based microservices stack with zero data loss.
  • Partnered with an external dev house to define requirements, own technical designs, and manage project delivery.
  • Rebuilt the chat module with real-time notifications and elastic scaling, boosting user engagement by more than 500%.
  • Drove progressive web enhancements and responsive UI/UX improvements that increased customer satisfaction by over 60%.

Senior Software Engineer

Jan 2018 - Nov 2021

Theta Service Partner — Kuala Lumpur, MY

  • Created a reusable UI component framework tailored for banking clients, reducing customization rework by 60%.
  • Led a team delivering bespoke product configurations for a Vietnamese bank using agile methodologies.
  • Built a loan application management tool with Java Spring services and an Angular front end for origination workflows.
  • Implemented GitLab pipelines for unit tests, code quality, and TypeScript linting to prevent bugs from reaching production.
  • Enhanced Jenkins-driven release automation, eliminating untested code deployments and cutting manual review cycles by 30%.

Web Developer

Mar 2016 - Dec 2017

Streamline Studio — Kuala Lumpur, MY

  • Built a complex web-based project management platform for the gaming industry, spanning admin dashboards and client workflows.
  • Migrated the monolithic MVC stack to a responsive ReactJS front end backed by PHP RESTful APIs and a SPA approach.
  • Optimized backend queries to cut page load times by 40% and used skeleton screens to improve user satisfaction by over 80%.

Research Assistant

Jan 2014 - Feb 2016

University of Malaya — Kuala Lumpur, MY

  • Co-authored two research papers submitted to Q1 ISI-cited journals covering bioinformatics topics.
  • Collaborated with biologists and domain experts to design experiments, analyze findings, and validate hypotheses.
  • Developed supporting software prototypes and data collection tools to accelerate lab research cycles.

Full Stack Developer

Sep 2013 - Jul 2016

Creon Studios — Remote

  • Built custom web applications using HTML, CSS, PHP, SQL, and JavaScript for international clients.
  • Streamlined development workflows, reducing project execution time by 40% and increasing profitability by 230%.

Education

Bachelor of Science (Bioinformatics)

2010 - 2015

University of Malaya — Kuala Lumpur, MY

Combined biological sciences with software development, contributing to two high-impact research articles and building data tools for lab teams.

Portfolio

Vi Grow Platform
Product Engineering

Vi Grow

Designed and built the Vi Grow mentorship and HR platform at vi-grow.org, giving enterprise clients workforce development tools, automated onboarding, and analytics to improve employee engagement.

Luumiyo Voice AI
Voice AI

Luumiyo Voice AI

Delivered the Luumiyo conversational AI site at luumiyo.com showcasing real-time voice automation, GPT-4o Mini integration, and multi-channel deployment for contact centers.

WeHire Pro
HR Automation

WeHire Pro

Built WeHire Pro at wehire.pro, an automated recruitment portal that centralizes candidate sourcing, interview scheduling, and SLA tracking for distributed staffing teams.